Privacy Policy

1. Introduction

Goldenswan Labs ("we," "us," or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit goldenswan.xyz or interact with our services, including our AI-powered review management platform.

2. Information We Collect

• Contact Information: Name, email address, phone number, and business name when you submit a form or opt in to communications.
• Business Data: Google Business Profile details and review data when you connect your account to our platform.
• Usage Data: Pages visited, time spent, referring URLs, browser type, and IP address.
• Cookies & Tracking: We use cookies and similar technologies to improve your experience and analyze site traffic.

3. How We Use Your Information

• To provide, operate, and improve our AI-powered review management services.
• To generate automated responses to your customer Google reviews.
• To send transactional and marketing communications you have opted into, including email.
• To respond to inquiries and provide customer support.
• To comply with legal obligations.

4. Sharing Your Information

We do not sell your personal information. We may share your data with trusted service providers (e.g., Google APIs, OpenAI, email platforms, analytics tools) who assist in operating our business, subject to confidentiality obligations. We may also disclose information when required by law.

5. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your data at any time by contacting us.

6. Your Rights

Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal data. To exercise these rights, contact us.

7. Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, loss, or misuse. However, no method of transmission over the internet or electronic storage is 100% secure.

8. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on this page with an updated date.

9. Contact Us

Goldenswan Labs
Nino and Ilia Nakashidze Street, No. 1, Apt. 3, Bldg. 3
0108 Tbilisi, Georgia
Website: Contact Us